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** PLEASE MAKE NOTE OF THE NEW TELEPHONE NUMBER **
0161 983 9388
Our new phone system is now live. Whilst we are hoping this is going to make our services better for all patients the new system is having hiccups across the whole of Stockport. The supplier and Stockport CCG are trying to resolve this.
Thursday 20th August for up to date information please see the following from the CCG
Thank you all for your patience.
**********Please note all our calls are now recorded**********
IMPORTANT INFORMATION ABOUT THE CORONAVIRUS OUTBREAK
If you have a new cough and/or fever regardless of travel you must self isolate for 7 day and your household must self isolate for 14 days
If you become unwell use nhs 111 online https://111.nhs.uk/
Or ring 999 if emergency
If you have an appointment and develop a cough or fever you must NOT attend your appointment but follow advice above.
If you have had a recent covid test do NOT attend the surgery until you have received the a result and it is negative. If in doubt phone the surgery before attending
If you attend the surgery the doors are locked. Please ring the mobile number you will have been given to say you are in the car park (stay in your car if driven). This number cannot be used for any other reason. Your Doctor or Nurse will come to get you from the car park, do not try to come in the building.
Please wear a mask/face cover when you attend the surgery -
If you feel you have exemption from wearing a face mask please visit https://hiddendisabilitiesstore.com/hidden-disabilities-face-covering.html
If you have received a letter to say self isolate for 12 weeks please go to the following website for more information.
Important information about the coronavirus (COVID-19)
The NHS in Stockport and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The latest information on symptoms of Coronavirus infection can be found on nhs.uk/conditions/coronavirus-covid-19/.
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.
Use this service if:
you think you might have coronavirus;
You have been in close contact with someone with coronavirus.
Do not go to a GP surgery, pharmacy or hospital.
Call 111 if you need to speak to someone.
- covid-19 quick guide for parents
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.
Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation.
Any equipment that comes into contact with suspected cases is thoroughly cleaned as appropriate.
Patients can be reassured that safety is everyone’s top priority and are encouraged to attend appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel
Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available
Avoid touching your eyes, nose and mouth with unwashed hands
Coping with coronavirus stress
Are you suffering from domestic abuse. Get information here
IF YOU ARE ELIGIBLE FOR A FLU VACCINE YOU CAN PHONE RECEPTION TO BOOK IN FOR YOUR VACCINE. WE ARE MANAGING OUR FLU VACCINES IN A SOCIALLY DISTANCED MANNER, YOU WILL BE DIRECTED THROUGH THE FRONT DOOR AND OUT OF THE BACK DOOR. PLEASE WEAR VERY LOOSE FITTING CLOTHING SO THAT YOUR SHOULDER IS EASILY ACCESSIBLE. MASKS MUST BE WORN AND OF COURSE DO NOT ATTEND IF YOU HAVE ANY CORONAVIRUS SYMPTOMS
Big thanks to "Your sewing machine needs you" for the fantastic scrubbs! Thank you for all the support
Please see link below - Support for new mums, dads and their families during COVID-19.
Support for new Mums, Dads and their families during Covid19
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Why are you being asked what is wrong with you ?
Zero Tolerance or Threatening Behaviour
The Practice considers threatening behaviour to be either:-
Any behaviour, verbal or physical, which causes others to feel uncomfortable, embarrassed or threatened, is totally unacceptable.
Summary Fair processing
Privacy Notice Message
During these exceptional circumstances we want to make it easier for you to understand and provide you with more information about how our GP Practice may seek to collect, use, share and hold information about you in relation to the unprecedented challenges we are facing during the Coronavirus pandemic (COVID-19).
We may collect, use and share your information in response to the Coronavirus which is above and beyond what would ordinarily be collected used, accessed and shared. This is because it will allow front line services to manage and contain the virus. Such information will be limited to what is proportionate and necessary.
(Site updated 16/09/2020)