Welcome to Chadsfield medical Practice. Our dedicated team of Doctors, Nurses, Receptionists and Administrators providing our patients with the best quality care NHS care. We are your Partners in Care

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Key messages form Chadsfield

•       we are still here for you and continues to provide services.
  
  
•      We have a range of measures in place to keep you safe from COVID-19 including regular cleaning of patient areas and social distancing. Please ensure you wear a face covering to your appointment.
  
  
•      Face-to-face appointments are available to all patients where there is a clinical need. You will be asked to first discuss your conditions over the phone or online with a member of the healthcare team to assess what would be most appropriate for you and which practice member would best provide it.
  
  
•      We also also offer online consultations and video consultations, as well as telephone consultations. These can be convenient and flexible ways to receive healthcare. Where patients need to be seen by a health professional face-to-face, this will be arranged. If you have a preference about how to access care you can discuss it with your practice.
  
  
•      Please continue to contact your practice by phone or online to begin with. You will be assessed and offered a phone or video appointment, or a face to face appointment if you need one.
  
  
•      The majority of common conditions can be assessed and diagnosed by your doctor by telephone or video consultation. They are experienced and skilled in doing this. Using technology like this will help to protect you, your family and loved ones - and GP practice staff from the potential risk of the virus.
  
  
•      The use of these digital technologies has been shown to improve patient experiences thanks to the convenience and increased access that they provide.
  
  
•      If you are asked to attend for an appointment, please remember to put on your face covering before entering your GP practice – unless you’re exempt. Staff will be wearing masks or visors, or they may be sitting behind a screen.
  
  
•     When your practice is closed you can call 111 or go to https://111.nhs.uk/ for help and advice.

Four ways to seek healthcare advice from a GP

1.        Visit your GP surgery website and complete a confidential online form to request advice or treatment. You will receive a response as soon as possible, usually within two working days. Online forms should not be used for very urgent medical problems.

2.       Call your surgery to arrange an appointment. You will usually be assessed by a clinician on the telephone first, with face-to-face care arranged if clinically needed. If you have a preference about how to access care you can discuss it with your practice.
   
   
3.      For urgent issues or out of hours, you can also call the NHS on 111 or go online to seek NHS advice nhs.uk

4.       Download the NHS App to order repeat prescriptions and get health advice.

Your information

During these exceptional circumstances we want to make it easier for you to understand and provide you with more information about how our GP Practice may seek to collect, use, share and hold information about you in relation to the unprecedented challenges we are facing during the Coronavirus pandemic (COVID-19).

 We may collect, use and share your information in response to the Coronavirus which is above and beyond what would ordinarily be collected used, accessed and shared. This is because it will allow front line services to manage and contain the virus. Such information will be limited to what is proportionate and necessary.

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