We are now a Parkrun practice
Waiting for an answer.....
Do you feel that Chadsfield Medical Practice doesn't answer the phones quick enough when you ring?
Here at Chadsfield we have 3 lines into the practice and 3 people answering the telephones from 8am. The calls are answered in turn and if all lines are busy you will get an engaged tone.
In April 2017 the CCG began the first part of a compulsory new phone system installation. We are still waiting for the final part of the installation which will allow patients to direct their call to the appropriate department. Chadsfield has no control over this. We anticipate this will now be in late 2019. The CCG team responsible for this were invited to attend the PPG in March 2019 however they were unable to attend.
We would like to reinforce that our staff should not expect to receive verbal abuse. Chadsfield Medical Practice has a zero tolerance policy that can be viewed at any time.
Chadsfield would like to apologise for the delays you experience and request your patience when waiting for the phone to be answered.
Chadsfield Medical Practice
At Chadsfield Medical Practice we have 'dress down Friday' on the last Friday of the month. This year we have chosen to donate the money to Rubens Retreat. The final total was £67.38
Anonymous Money Donation!
A big thank-you for the anonymous donation of money which has meant we can buy chair raisers for those with difficulty sitting in low chairs and also straps for baby o2 level monitoring. Thank you very much from all at Chadsfield.
Red Nose Day - this year for Red Nose Day we had a cake sale and also a non-uniform day where each member of staff donated £1.00. With all the cakes we sold we managed to raise £65.00!!!
The link below contains brief information on prediabetes and a video.
Stockport residents - give your views on medicines
The Doctors and nurses now have the facility to text patients direct from their EMIS patient record. The text sender is displayed as Accurx
The results of the Chadsfield Medical Practice survey can be found here patient satisfaction questionnaire answers. Many thanks to all the patients that took the time to complete.
The winner of our draw a flu bug competition was Alfie aged 9. £5 book token is on its way. Congratulations.
Did you know you can access appointments, and prescriptions, and test results on line. see online access page
PPG - The next meeting will be held on Wednesday 16th October 2019 at 18:00.
Please read the attached information regarding this years Flu campaign
Following recently advertised news about breast screening errors please ring the following helpline number. The Helpline telephone number is 0800 169 2692
The breast screening mobile van is expected to be with us later this year 2019. The breast screening team are based in Macclesfield and can be contacted on 01625 661159
Improving access to general practice: evening and weekend appointments now available
Patients who are registered at this practice can book an appointment on weekday evenings (after 6.30pm) or at the weekends (on Saturday and Sunday). Appointments will either take place at this practice or at another NHS setting nearby. Talk to the practice receptionist to find out more or book an appointment.
By March 2019 everyone in England will benefit from access to general practice appointments in the evenings and weekends at a time that is most convenient to them. This is part of a national drive to help improve access to general practice and get the best possible outcomes for patients. Further information is available at www.england.nhs.uk/gpaccess
Viaduct Weekend Service (7 Day Access) – Service Expansion
CQC Annual Overview of Health and Social Care in England CQC Link
Care Quality Commission (CQC) Inspection Rating for Chadsfield Medical Practice - GOOD with OUTSTANDING FEATURES
Named GP - Do you need to know more about your named GP?
Are you having trouble getting through to the practice Telephone system . Update January 2019 - Chadsfield was advised by the CCG that the new phone system would be implemented initially March 2017. This will now not be until the end of 2019. I would like to apologise for the continued delay.